Contact information
CONTACT INFORMATION
Last updated: September 25, 2026
Velora Crochet is an online store specializing in digital crochet patterns and downloadable PDF products.
Velora Crochet is operated by:
Kieu Ngoc LLC
1500 N Grant St, Ste N
Denver, CO 80203
United States
Customer Support
For questions regarding your order, digital downloads, crochet patterns, or other customer service matters, please contact us through our Contact Us page:
/pages/contact
Email:
[YOUR SUPPORT EMAIL]
We typically respond to customer inquiries within 1–2 business days.
For faster assistance regarding an existing order, please include:
• Your order number
• The email address used at checkout
• The name of the pattern
• A brief description of the issue
Digital Products
Velora Crochet sells digital crochet patterns.
No finished crochet item, yarn, crochet hook, or other physical product is shipped unless explicitly stated otherwise on a product page.
For help accessing your purchased files, please visit:
/pages/download-help
Business Information
Store name: Velora Crochet
Legal business name: Kieu Ngoc LLC
Business location: Denver, Colorado, United States
For legal, privacy, or business-related inquiries, please contact us using the customer support information above.